Global Business Connection Co., Ltd operates Roombkk.com website, mobile site, mobile apps, which is integrated into third party websites. This privacy notice applies solely to information collected by this website and our mobile app. It will notify you of the following:
I. What personal identifiable information is collected to process your booking through this website.
II. Who sees your information.
III. How we use your information.
IV. How you can correct any inaccuracies in the information.
V. The security procedures in place to protect the misuse of your information.
For the purpose of making a reservation, we require some information from you. This includes your first and last name, nationality, your gender, your phone number, postal and email address. Also, since we confirm your booking while you are on Roombkk site, we require your credit/debit card information (such as credit/debit card number, cardholder name, and expiration date.) so we can guarantee your accommodation when you pay your deposit.
We are required to submit your information (such as your first and last name, your nationality and gender, your phone number and email) to the provider with which you booked the accommodation so that the provider knows who you are and your booking details. The provider requires this information to accept a confirmed booking from you. All providers on whose behalf we facilitate booking have agreed to our terms and conditions and accept this privacy policy. We may share your personal information with third party service providers or business partners who provide services or functions on our behalf, including banks, credit card processing, web hosting, business analytics, loyalty programs, marketing, customer services and promotions and fraud prevention and other third parties in order to allow us to provide the excellent service to you such as we use various tools and technologies provided by Google, including its maps product and its analytics products, to enhance our website or to facilitate the delivery of online advertising tailored to your interests . Our third-party service providers have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
We collect, uses and discloses your personal information for the following purposes:
● In addition to the use and disclosure of information which is required when you avail of our data processing services (and which we describe above), we use your email address for responding to your queries and request and sending you a confirmation of booking, pre-trip reminder to inform you of new features on this website, mobile site and mobile app and for customer service, if necessary.
● Where you have given us your consent, we may send you emails that we think will be useful to you. This may include our regular e-newsletter, special offers, customer survey and information about loyalty and rewards programmes and products services offered by us or our selected partners. Where your setting on your device permit us to send app notifications we may also send you app notifications containing similar information.
We take reasonable steps to ensure that your information is relevant to its intended use. and that it is accurate and up to date. If you wish to update any personal information you have previously provided by visiting the My Profile page/the account section on this website. To protect your privacy and security, we will verify your identity before granting access or making change your personal information. Or if you wish to close your account by contacting us at the email address listed below. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time. The information that you submit helps us to make your emails more useful, interesting and relevant to you.
On occasions, we may supply statistics bout our clients to third-parties such as hotels, serviced apartments, the owner condos or other agents. These statistics never contain personally identifying information.
We would not sell or rent your personal information to third parties for their marketing purpose without your prior consent.
We take precautions to protect all personal information exchanged between your device and Roombkk sites is encrypted and transmitted to us in a secure way. Wherever we collect sensitive information (such as credit/debit card data), Roombkk.com currently uses Secure Socket Layer technology to encrypt credit/debit card information during transit. We want you to feel confident about using this website, while we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computer/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately.
We may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of customers, properties, strategic marketing partners, and service providers. Updated versions will be posted on this page. We may contact you where appropriate. Please check back frequently to see any updates or changes to our Privacy Policy.
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